Privacy policy

Last Updated: November 2025

1. Introduction

Welcome to Stones and Stuff Stockholm (“we”, “us”, “our”, or “the Site”).
We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from stonesandstuffstockholm.com, which is powered by Shopify.
By using our Site, you agree to the collection and use of information as described in this Policy.

2. Who We Are

Stones and Stuff Stockholm operates the online store hosted on Shopify’s platform.
Shopify provides us with the e-commerce infrastructure that allows us to sell our products to you.

Contact information

📧 info@stonesandstuffstockholm.com
📍 Stockholm, Sweden

If you have concerns about our handling of your personal data, you can also contact the Swedish Authority for Privacy Protection (IMY): https://www.imy.se

3. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will always include a new “Last updated” date and be posted on our Site.

4. Information We Collect

We collect personal information when you visit our Site, make a purchase, or contact us.
This information is collected by us and by Shopify, which acts as our e-commerce service provider.

a) Information You Provide

  • Contact details: name, billing and shipping address, phone number, email.
  • Order information: products ordered, payment details (processed securely by Shopify or third-party payment providers).
  • Account details: if you create an account with us.
  • Communications: when you contact us, leave a review, or participate in promotions.

b) Information Collected Automatically by Shopify

When you browse our store, Shopify automatically collects certain information using cookies, log files, and similar technologies, including:

  • IP address
  • Browser type and device information
  • Referring site and pages viewed
  • Time zone and cookie data

This helps Shopify operate our store, process payments, and improve site performance.
For details, see Shopify’s Privacy Policy.

5. How We Use Your Information

We and Shopify use your personal information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, shipping, support)
  • Manage payments, returns, and refunds
  • Improve and optimize our Site
  • Send marketing messages (only if you’ve opted in)
  • Comply with legal and tax obligations

6. Sharing Your Personal Information

We share your information with Shopify and other service providers to help us operate our business and deliver our products to you.

This includes:

  • Shopify – our store host and data processor.
  • Payment processors – such as Shopify Payments, Klarna, PayPal, or card providers.
  • Shipping carriers – to deliver your order.
  • Analytics and marketing partners – for site improvement and optional marketing.

We may also share data when required by law, regulation, or court order.
We never sell your personal information.

For details on how Shopify handles your information, visit Shopify’s Privacy Policy.

7. Cookies

Our Site uses cookies managed by Shopify to enable shopping cart functionality, remember your preferences, and analyze traffic.
Some cookies are necessary for the Site to function; others are optional (e.g., for analytics or marketing).

You can manage your cookie settings in your browser or learn more at Shopify’s Cookie Policy.

8. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contract performance – to fulfil your order.
  • Legal obligation – to meet tax or accounting requirements.
  • Legitimate interest – to operate and improve our Site and prevent fraud.
  • Consent – for marketing or non-essential cookies.

You may withdraw consent at any time.

9. International Data Transfers

Shopify stores and processes data primarily in Canada and the United States.
Both regions ensure adequate data protection standards, and Shopify relies on Standard Contractual Clauses (SCCs) for compliance with EU data transfer rules.

10. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations, including:

  • Order and payment records (up to 7 years for tax/accounting).
  • Customer service communications (as long as needed to resolve issues).
  • Marketing information (until you withdraw consent).

11. Your Rights (EEA/UK Customers)

Under GDPR, you have the right to:

  • Access – request a copy of your personal data.
  • Rectify – correct inaccurate information.
  • Erase – request deletion of your personal data.
  • Restrict – limit how your data is used.
  • Portability – obtain a copy of your data in a machine-readable format.
  • Object – to processing for marketing or legitimate interests.
  • Withdraw consent – at any time, where processing is based on consent.

To exercise your rights, contact us at info@stonesandstuffstockholm.com.
If you are unsatisfied with our response, you can contact Integritetsskyddsmyndigheten (IMY).

12. Security

We and Shopify use appropriate technical and organisational safeguards to protect your data from unauthorised access, disclosure, or loss.
While no system is completely secure, we take all reasonable precautions to keep your data safe.

13. Children’s Privacy

Our Site is not intended for individuals under 16 years of age.
We do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us to have it deleted.

14. Contact Stones and Stuff Stockholm

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us at:

📧 info@stonesandstuffstockholm.com
📍 Stones and Stuff Stockholm, Stockholm, Sweden
🌐 www.stonesandstuffstockholm.com

 

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